Terms & Conditions


Only returns sent within 30 days of purchase will be accepted. Shipping charges are not refunded, and buyer is responsible for return shipping cost. 

Items returned must be in new condition. Once we receive your return, a refund will be sent to original payment method if condition is like new. 

We do not accept returns due to customer sizing errors. Each piece is sized specifically. 

It is recommended that if you do not know your ring size, to get it sized by a jeweler. 

We have ring sizers available to order as well. 

Sales are FINAL on custom pieces. 

The Sterling Acres has the right to refuse returns on a case-to-case basis.